alcqip.doc - University College Dublin Quality Improvement...

Info icon This preview shows pages 1–4. Sign up to view the full content.

University College Dublin Quality Improvement Plan _____________________ UCD Applied Language Centre May 2010 _____________________
Image of page 1

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

Introduction The staff of the UCD Applied Language Centre (ALC) wish to express their thanks to the Review Group (RG) members for the positive commendations and constructive recommendations in their report. Many of the recommendations outlined in the RG Report have captured the essence of the main issues within the ALC and clearly highlight areas for action in future developments at strategic, management and operational levels. It also wishes to thank the Quality Office for its support throughout this process. The Quality Improvement Plan (in conjunction with the RG report, Self-assessment report and appendices) will act as significant reference points and benchmarks by which ALC can monitor its progress towards continuous quality improvement in the future, taking into account the current financial climate and in the context of the University’s Strategic Plan. The RG report indicated that the ALC had succeeded in achieving high quality standards despite serious under-staffing over many years. Lack of staff prevented the ALC from commencing work on the QIP last summer as it would have wished. In addition, further operational difficulties have arisen with the loss of and reallocation of key first floor space in the Daedalus Building to the International Office. This loss and that of ALC’s specialist language teaching space on June 1 will have a major impact on current service provision for the coming and subsequent academic years. Without access to essential facilities, the Centre cannot provide the current range of activities and services and will therefore require prioritization by the Management Board of ALC’s strategic priorities, particularly in the light of proposed increases in international and other students. 2
Image of page 2
Quality Improvement Committee Mary Ruane Director of the UCD Applied Language Centre Hugo O'Donnell Senior Administrator, ALC Anna Nunan Foreign Language Modules, Senior Teacher Brian Rice Foreign Language Modules, Administrator Johanna Flannery English Examinations Unit, IELTS Administrator Over the period, from beginning of November 2009 onwards, the committee met fortnightly. Development of the Quality Improvement Plan 21-23 Apr 2009 ALC site visit. Review Group visited the ALC. 24 Jun 2009 RG report received by ALC and circulated to staff for feedback and inspection for factual errors. 28 Aug 2009 Feedback and factual errors were reported to the UCD Quality Office. Meetings and discussions took place between the Quality Office and ALC in light of significant changes in the ALC context emerging over many weeks subsequent to the publication of the RG Report. These included key staff departures (no replacement), lack of staffing structures and the loss of an important Teaching & Learning facility within the Daedalus Building.
Image of page 3

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

Image of page 4
This is the end of the preview. Sign up to access the rest of the document.
  • Winter '18
  • Language education, ALC

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern