Benefits of Good Quality.docx

Benefits of Good Quality.docx - Bailey Jarrell BUSI 411-D09...

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Bailey Jarrell BUSI 411-D09 Professor Jim Wagner December 3, 2017 Benefits of Good Quality Definition Operations Management lists the benefits of good quality as, "an enhanced reputation for quality, the ability to command premium prices, an increased market share, greater customer loyalty, lower liability costs, and fewer production or service problems—which yields higher productivity, fewer complaints from customers, lower production costs, and higher profits." (Stevenson. 2018. p. 383) Summary Three ways quality will always win the tech product sales war , by Daniel Wesley is an educational article that explains the value of creating products with high standards of quality. He states, “When it comes down to it, customers want to buy a premium product at a good price, not an inferior one at a big discount.” (Three Ways. 2017. p. 1) Wesley also provides three tips for building trust within a company: 1. Make sure your product is usable, 2. Address a need without sacrificing quality, and 3. Have a harmonious process. When these suggestions are taken into
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