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Module 6.docx

Module 6.docx - Module 6 Please explain how technology...

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Module 6 Please explain how technology changed telephone interviewing. Is telephone interviewing still relevant/effective? explain your response. What is a better alternative? Probably the biggest impact of technology on telephone interviewing includes computer-assisted telephone interviewing (CATI) and computerized voice-activated telephone interviewing . CATI technology allows answers to telephone interviews to be entered directly into a computer for processing. Monitors display the questionnaires, one question at a time, along with pre-coded possible responses to each question. The interviewer reads each question as it appears on the screen. When the
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