Chapter 1 The World of Human Resources Management.pdf

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Chapter 1 The World of Human Resources Management MULTICHOICE 1. XYZ Inc., a new manufacturing company, wants to build its human capital base. Which of the following staffing programs should it rely upon? (A) identifying and hiring cheap sources of qualified labour in order to fill front-line positions quickly (B) identifying and hiring individuals with highly specialized skills who can train others in the organization (C) identifying college graduates with the requisite skills who can be promoted to management positions quickly (D) identifying and hiring the best and brightest individuals Answer : (D) 2. Which of the following is an increasing source of success for organizations? (A) the knowledge, skills, and abilities of its top executives (B) the knowledge, skills, and abilities of its employees (C) the proper management of the knowledge, skills, and abilities of its employees (D) the knowledge, skills, and abilities of HR professionals Answer : (B) 3. ABC Corporation wants to expand on its markets in its new strategic plan. The plan covers the use of key resources available to the firm, including technology, people, and access to capital. Which of the following would be a critical human capital component of the plan? (A) capital investments (B) employees' skills (C) new markets (D) updated technology Answer : (B) 4. Dave Ulrich, a professor of management, is quoted as saying that, in terms of learning and development: "Learning capability is g times g …." What does this mean? (A) an employee's knowledge, measured as g , multiplied by the employer's goodwill
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(B) an organization's goodwill multiplied by its generosity to employees in terms of salaries and benefits (C) an organization's grand image and brand multiplied by its goodwill (D) an organization's ability to generate new ideas multiplied by its adeptness at generalizing them throughout the company Answer : (D) 5. Many prospective employees are interested in obtaining a job where they can learn new skills and improve existing skills. What type of organization would be the most attractive to such candidates? (A) an organization that provides many formal training programs that are not easily transferable to other organizations (B) an organization that provides many formal training programs that are very easily transferred to any job the applicant might want to apply for later in his or her career (C) an organization that provides mentorship programs where employees attempt challenging situations under the guidance of experienced senior staffers (D) an organization that provides "grow and learn" sessions where classroom sessions are backed up by on-the-job training Answer : (C) 6. Why does effective management of human resources provide a firm with competitive advantage? (A) because it is financially cheaper to acquire people versus other resources (B) because people help to accelerate the use of technology (C) because it is difficult to replicate how we manage people in organizations (D) because it is easier to manage people versus other resources Answer : (C) 7.
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