w5 discussion.docx - In my line of work I deal with a lot...

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In my line of work I deal with a lot of employees. I have delivery drivers, insiders, and other managers that I have to see over. In order to make the customers happy and keep the business growing in sales I need to be sure that everyone is on the same page. Also, when everyone sees eye to eye and knows what to do in situations, it makes my job easier because that means that they do not have to call on me for situations that they can easily handle on their own. Assess why you think these theories will be most practical or helpful . I think that one of the leadership theories I use is that of the contingency theory. I am not always there at the job and I have drivers that manage themselves on the road so I am not always with them to make sure that they are doing what they need to do. Some of them know what they are doing because they have experience while others need training and guidance in doing it right. Not only do they need to check the quality of the product before they take it to the customer, they need to ensure that the product stays acceptable until it is no longer in their possession. Also, there must be a good attitude to ensure that the customer has a great experience and will be a returning customer to generate more profit. With the drivers being out I have to delegate more than being supportive and according to Florida Tech (2017) a contingency leader “ determines where followers are on the developmental continuum and adapts his or her leadership style to match” (para 13). This theory works when you are making people more self-sufficient. I like not being called upon for every single little thing that can be easily taken care of. Having people learn things above and beyond sets them up to be able to take care of things on their own so that
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