Comm exam 3.docx - Intercultural Communication 1 How can we...

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Intercultural Communication 1. How can we define the term ‘culture’? Is there a difference when defining this term from a communication perspective? a. Scholarly definition - That complex whole which includes knowledge, belief, art, morals, law, customs and any other capabilities and habits acquired by members of a society (Tylor, 1871) b. Communication centered definition : complex combination of common symbols, knowledge, folklore, customs, language, information processing patterns, rituals habits and other behavioral patterns that links and give a forgcommon identity to a particular group of people at a particular point in time c. High Context Culture - content is less important i. Have an indirect communication style ii. Value politeness iii. Rely on nonverbal, contextual information iv. Are often concerned with face-saving and are unlikely to publicly criticize others. d. Low Context Culture i. Have a direct communication style ii. Value assertion iii. Ask direct questions in an effort to get to know others and do not hesitate to speak out about themselves iv. Are seldom concerned with face-saving 1. Face saving is preserving one's reputation, credibility, or dignity. 2. What are the characteristics of a culture? How can we identify those characteristics in a specific culture? a. Complex- several things that are defined and present in a cultural setting. Multifaceted. National origin, something from organization or culture of a team. b. Invisible- can't grab it or explain it or point to it. c. Subjective- different people will describe it in different ways d. Subject to change- what is culturally acceptable today can be very different then what was culturally acceptable 20 years ago. (ex- marijuana use) e. Ex- RU screw 3. What are some obstacles to effective intercultural communication? a. Ethnocentrism- the belief that your culture is superior b. Prejudice- biases about people of different cultures or that don’t fit cultural norms c. Stereotype- shortcut perception process. Make generalized assumptions about people based on what we know about a group, not the individual
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d. Classifying in and out groups- (common in the workplace) the forming of cliques or groups. 4. What is culture shock? How can it be prevented? A. the feeling of disorientation experienced by someone who is suddenly subjected to an unfamiliar culture, way of life, or set of attitudes. B. It can be prevented by managing cultural adaptations a. Understand how culture shock is normal b. Develop interpersonal networks of trust and sharing of problems c. Try new things at times d. Use a mentor or coach e. Study the new culture f. Practice stress reduction techniques 5. What are the stages of cultural adaptation? Can you provide an example for each stage? a. Honeymoon stage- you are excited because you are in a new experience b. Frustration- missing busses, not doing well in classes, not making friends c. Readjustment (and resolution)- talk to professors, meet new people, learn bus schedule d. Resolution i. Full participation: choose to fully embrace the culture ii.
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