Management Test 2 Review

6 too many one size fits all rewards 7 use of one shot

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Unformatted text preview: reciation effect". (3) extensive benefits become entitlements. (4) counterproductive behavior is rewarded. (5) Too long a delay between performance and rewards. (6) Too many one-size-fits-all rewards. (7) Use of one-shot rewards with a short-lived motivational impact. (8) Continued use of de-motivating practices such as layoffs, across-the-board raises and cuts, and excessive executive compensation. Team 5 (1)Rebecca- Dallas, (2) Kyle- SA, (3) Katie- Dallas, (4) Lauren- Dallas, (5) Jennifer- Fort Worth Team 6 (1)Taylor- Dallas, (2) Alta- Austin, (3) Steven- Austin Handouts The Platinum Rule- Treat others as they would like to be treated.--more applicable when treating other cultures. Milton J. Bennett's Experience of Difference- Development of Intercultural Sensitivity- ethnocentric vs ethnorelative Denial- color blind Defense- of what you believe in Minimization- there aren't any differences Acceptance-exposed to deal with differences Adaptation- especially in another for long time; respect Integration- move in/out of cultures easily; raised in another culture; bicultural Generational DifferenceGenerational Cohort One Word Description Career Goal Reward Feedback Training Traditionalists or Veterans (1900-1945) Loyal Build a Legacy Satisfaction of a job well done No news is good news I learned the hard way; you can too Baby Boomers (1946-1964) Optimistic Build a stellar career Money, title, recognition, the corner office Feedback once a year, with lots of documentation Train'em too much and they'll leave Generation X'ers (1965-1980) Skeptical Build a portable career Freedom is the ultimate reward Sorry to interrupt, but how am I doing? The more they learn the more they stay Millenialists or Next'ers (1981-2000) Most Realistic Build a parallel career Work that has meaning for me Whenever I want it, at the push of a button Continuous learning is a way of life wanted Egalitarian- either one might speak, casual, go by first names vs. Hierarchical- one person (senior) would speak- Japanese High Context- like to socialize, go to dinner, trust vs. Low Context- like to get it done and hurry up (time is money) Leader-Membership Exchange (LMX)- revolves around the development of dyadic relationships between mangers and their direct reports. Most models of leadership assume a leader treats all employees in about the same way, but LMX model is based on the assumption that leaders develop unique one2one relationships which is called a vertical dyad- a naturally occurring process, resulting from the leader's attempt to delegate and assign work roles. Two Types- (1) In-group exchange- a partnership is characterized by mutual trust, respect, liking. (2) Out-group exchange- characterized by a lack of mutual trust, respect, liking. If LMX is correct, a significant relationship between the type of LMX and job related outcomes. Positive LMX means positive job satisfaction, performance, goal commitment, trust, work climate, satisfaction with leadership. There are a variety of variables that influence the quality of LMX, such as personality and demographic similarity. Five tips- (1) Stay focuses on your department's goals and remain positive about your ability to accomplish your goals. An unsupportive boss is just another obstacle to be overcome. (2) Do not fall prey to feeling powerless, and empower yourself to get things done. (3) Exercise the power you have by focusing on circumstances you can control and avoid dwelling on circumstances you cannot. (4) Work on improving your relationship with your manager. Begin by examining the level of trust and try to improve it by frequently and effectively communicating. You can increase trust try commitments and achieving goals. (5) Use authentic, respectful, assertive approach to resolve differences. Also use problem solving approach during disagreements. JFK's influence tactics- used pressure (the soviets were doing it), rational, inspirational, and charisma. Cultural Panel- Middle East (no alcohol), China (clock, bribery) Write about Mentor- Traditional- network contains a few strong ties between an employee and developers that all come from one social system....
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