discussion #2.docx - WHAT CHALLENGES MIGHT THE COMPANY FACE...

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WHAT CHALLENGES MIGHT THE COMPANY FACE? SOLUTION: To manage the inventory is the biggest challenge nowadays. Moreover all the businesses try to make the customer service better and by doing this they face some challenges those are given below. 1. Customer demand : festival season comes with the extra demand of customer. As we notice in the video how the demand in Christmas season and companies fail to supply the packages on time that is biggest challenge at that time to deliver the parcel to the right place. Because online shopping is a very big world so it covers almost all the products so to make the customer happy company needs to make their service better. 2. Inventory: Amazon has big warehouses to manage the inventory as well as to arrange the products according to their code no. if one person skip the code during the storing that will make really a big issue for the company. Because of bad inventory that always makes some kind of problems. 3. To manage the workers or employees : during the Christmas time amazon needs extra people to meet the company’s requirements. Last time they hired almost 50 thousands extra workers to fulfill the customer needs. Also to fulfill the needs of customers such as safety environment and good pay these things make them happy. 4. Security issues : there are many issues that company have to face regarding their security such money transfer or someone can break the firewall of the company. These all are Issues Company have to keep in mind while dealing with the customer.
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