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Midterm Study Guide.docx - Midterm Study Guide Chapter 1...

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Midterm Study Guide Chapter 1 Know and be able to give examples of the six elements of the Communication Process Elements of communication process: encoding/decoding, communicator, message, channel, noise, worldview, context Encoding / decoding – encoding = taking a mental image and turning it into words while decoding = listening to words and creating a picture Communicator – all of the people in the interaction nor speech setting Message – the verbal and nonverbal behaviors (enacted by the communicators) that are interpreted with meaning by others Channel – the means through which the message travels (face-to-face, radio, email, etc.) Noise – anything that interferes with message transmission or reception Worldview – overall framework through which an individual sees, thinks about, and interacts with it Context – where the speech or interaction takes place What are the three benefits of Communication? Personal, professional, and public What is the difference between external and internal interferences? Internal - include one’s mental state that may interfere with listening ability External – anything/everything on the outside – loud noises, temperature, structure in the way Chapter 11 Can you explain the difference between natural nervousness and Communication apprehension? Being nervous is really just the normal feeling of excitement etc. before a speech or presentation whereas communication apprehension is the fear of public speaking Generally, what are the causes of Communication Apprehension?
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