Tutorial 4 1. Recent years have brought an explosive growth in electronic communication. Laptops, netbooks, e-readers, personal digital assistants, sophisticated cell phones, fax machines, e-mail, teleconferencing, office productivity software, and sophisticated management information systems have changed the way information is received, processed, and transmitted. With the decreasing costs of computer equipment and the increasing power of automation, the full impact of computerization has yet to be felt. Although the development of computer applications is directed at being user friendly or user oriented, the integration of computers into the organization has had both positive and negative effects on employees. a . Describe the benefits companies and employees receive from electronic communications. increase interaction increased speed of communications as shareholders will be able to access communications from the Company on the day of publication, rather than having to wait for postal delivery increased accessibility relevant to the course and the ongoing dialogs provide more pedagogically sound interaction with the information encourage thoughtful discussion about the information equal participation in the ongoing discussion enhance interaction a unique assessment technique ability to archive and retrieve, and increased structure of information access to diverse sources of information. collaborate on projects economically, even when they are located in different parts of the world. Retailers, for instance, are able to maintain greater cross-market brand consistency by enabling managers across the chain to communicate on a regular basis through email, intranets and electronic forums. maintain an ongoing dialogue to share ideas, even when they can't meet at the same time. In a forum, for instance, employees can offer ongoing input on a new product development. a. Discuss the organizational impact of introducing new electronic communication systems ☞ (-) The main issue with electronic communication is security. Your computer can be hacked, and affected with computer virus. This can have an adverse effect on the computer system, a nd the network. The volume of transmitted data is large with the transmission being fast. Hence, it becomes difficult for employers, and managers to absorb, process, and understand the same, and provide proper feedback to their employees. ☞ (-) The speed w ith which the messages are transmitted, often, changes the structure of the messages, which, at times, can be misinterpreted. Electronic data can be duplicated through and
through without any proof of duplication. These messages can also be modified. At times, people can intentionally send malicious programs; such as, viruses, worms, and Trojans through emails, these being difficult to detect.
You've reached the end of your free preview.
Want to read all 9 pages?
- Winter '14
- Dave, mary smith