Exam 2 Notes

Exam 2 Notes - Exam # 2 Notes MOTIVATION THEORIES:...

Info iconThis preview shows pages 1–3. Sign up to view the full content.

View Full Document Right Arrow Icon
Exam # 2 Notes MOTIVATION THEORIES: -Psychological processes that arouse direct and maintain behavior toward attaining a goal. Components: -Direction of behavior -Level of effort -Level of persistence- How much time you are willing to stick with goal Types: -Extrinsic: External Factors (rewards, $, Bonuses) -Intrinsic: Internal Factors (Feelings, satisfaction, pride, accomplishment) Why Study Motivation? -Performance = Skill + Ability + Effort Theories of Motivation: 1) Content: Internal, Emphasize what motivates people (unmet needs) 2) Process: Explain psychological processes underlying motivation 3) External: Look at environmental factors that shape behavior (consequences) Maslow’s Hierarchy of Needs: 1) Self Actualization Needs: We develop and use skills to fullest 2) Esteem Needs: Whether or not you feel competent and how others feel about you 3) Social Needs: Need for friendship and love (Good work environment, parties) 4) Safety and Security Needs: Need to feel protected, free from harm (benefits) 5) Physiological Needs: Needs to survive (food, air, and water) – pay -Must satisfy needs below to move up, most people won’t satisfy 1 ERG Theory: (Alderfer’s) 1) Growth: Esteem and self actualization- Use creativity 2) Relatedness: Social 3) Existence: Physiological, safety, and security needs * We don’t have to go in order- we can skip around -Frustration Regression Component: When trying to satisfy a higher need, but we can’t the lower level needs become more important McGregror’s Theory X and Theory Y: Theory X: -Employees dislike work and whenever possible, avoid it -Employees must be coerced, controlled, or threatened with punishment to achieve goals -Employees will avoid responsibilities and seek formal direction when possible -Most workers place security above other things associated w/ work and will display little ambition
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
(People are motivated by consequences and reward) Theory Y: -Employees can view work as being as natural as rest or play -People will exercise self direction and self-control if they are committed to the objectives -The average person can learn to accept, even seek responsibility -Ability to make innovative decisions is widely dispersed throughout the population and not necessarily seen only in those in mgmt -Lower Level Needs: Theory X (Safety, security and physiological) -Higher Level Needs: Theory Y (Social, Esteem and self- actualization) Ouchi’s Theory Z: (Social Needs) -Workers want cooperative and intimate relationships at work -High need to be supported by company -Workers like companies who value family, culture, and traditions, social institutions in addition to the work itself -Have a sense of order, discipline, and moral obligation to work hard -Workers can be trusted to do their job as long as mgmt supports them McClelland’s Acquired Needs Theory: 1) Need for Achievement (nAch): Need for excellence, competition, challenging goals, persistence, overcoming difficulties (like doing things more efficient) - Moderately hard
Background image of page 2
Image of page 3
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 04/23/2009 for the course BUS 341 taught by Professor St.lawerence during the Spring '08 term at Rhode Island.

Page1 / 14

Exam 2 Notes - Exam # 2 Notes MOTIVATION THEORIES:...

This preview shows document pages 1 - 3. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online