IS Lecture 3 Notes - Unit of Analysis: Sociotechnical...

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Unit of Analysis:  Socio-technical Systems WK2 T
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Agenda Syllabus quiz Readings Our unit of analysis: Socio-technical systems
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What is the role of IT in society? Technological Determinism: technology  makes  intended  social changes occur Social shaping: society influences design  and use of technology and vice versa
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Four components of an IS
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Value to Managers A solid understanding of the  characteristics of each of the four  components  An appreciation of how they relate and  interact with one another  Appropriate business decisions as a  general or functional manager 
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Socio-technical Systems Theoretical Perspective Model is a framework for… Deciding what to purchase/build Troubleshooting Benchmarking
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Systemic Analysis Goal Technology People Process Structure Context
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Those individuals or groups  directly involved   in the information system End-users Managers Their needs are a critical concern in 
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This note was uploaded on 04/23/2009 for the course HADM 2275 taught by Professor Wagner during the Spring '08 term at Cornell University (Engineering School).

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IS Lecture 3 Notes - Unit of Analysis: Sociotechnical...

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