PRINT_FILE_Part_Three_Class_Three

PRINT_FILE_Part_Three_Class_Three - Session Competencies POS

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Session Competencies ©  Michael Kasavana Key Concept:  Scripted Demo POS  POS  advancements/innovation advancements/innovation and non-proprietary solutions. and non-proprietary solutions. Food cost algorithms  Food cost algorithms  and demand and demand forecasting models. forecasting models. Identification of three popular Identification of three popular menu analysis applications menu analysis applications . .
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  PLU – price-lookup – ability to assign a unique number to each menu item for data entry and/or transaction processing and monitoring MLU – modifier lookup – ability to classify menu items with mandatory modifiers so complete information accompanies order; some MLUs impact pricing TLU – taxable lookup – ability to classify menu items as taxable or non-taxable and to associate an appropriate tax rating (e.g. banquets taxed after gratuity added while table service may be taxed prior to gratuity) RLU – routing lookup – ability to assign a primary and backup remote display or printer to each menu item for enterprise-wide communication Access Control – personal code number, key, or magnetic card used for greater system security and to identify current server/staffer/manager. Split Check – ability to separate items on an open check, or checks, from one customer to another or to transfer from one server to another. Split Tender – ability to settle an outstanding check to multiple forms of settlement (partially cash, credit card, debit card, etc.). POS Core Functionality © Michael Kasavan
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© Michael Kasavana Recipe/Food Costing – ability to create a menu item on an ingredient, measurement, and/or cost basis and to analyze corresponding expenses (“on-the-fly”). Promo Logic – ability to link item purchases for special bundled pricing, ‘happy hour’ pricing, or other promotional plans (e.g. buy entrée, get dessert free). Direct Posting – ability to transfer, post, search, and query (in whole or in part) transactional data to/from an external database (e.g. spending minimums or parking charges). Training Mode – ability to enable training on ‘live’ system without effecting real transaction activity or stored values; training without processing interference. POS Popular Add-ons
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Time Management On average a server will serve 30 six-top tables per 4 hour shift (180 covers) Visiting each table 7 times (three times just for settlement) Travelling on average 20 yards from POS to table (totalling 140 yards per table) Covering ~1.5 miles from the first greeting to the last customer’s departure © Michael Kasavana
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Innovative POS Programming flexibility “on-the-fly” Intuitive system “easy to train” Enhanced guest-server interface Wireless system components Detailed sales/server reports Tableside applications Cashless payment options © Michael Kasavana
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1-POS equipment will be constructed o more eco-friendly (GREEN) materials 2-Enhanced customer relationship
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This note was uploaded on 04/29/2009 for the course HB 265 taught by Professor Jaemincha during the Spring '09 term at Michigan State University.

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PRINT_FILE_Part_Three_Class_Three - Session Competencies POS

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