PRINT_FILE_Part_Two_Class_Three_2009

PRINT_FILE_Part_Two_Class_Three_2009 - Session Competencies...

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Session Competencies ©  Michael Kasavana Hotel  Hotel  guest accounting guest accounting  process  process procedures, flows, and controls. procedures, flows, and controls. Overview of  Overview of  PMS system vendors PMS system vendors     and product offerings. and product offerings. Interfaces and  Interfaces and  connectivity connectivity  in   in  a multiprocessor environment.  a multiprocessor environment.  Key Concept: Digital Encryption
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Guest Accounting Concepts Guest Accounting Concepts © Michael Kasavana REGISTRATION GUEST ACCOUNTING Accounting Concepts - source documents - support documents - high risk accounts - sleeper accounts - skipper accounts Types of Folios Vouchers + allowance + transfer Points-of-Sale - Revenue Centers - Cost Centers SETTLEMENT Late Charges No Post Status Payment Methods Cash Credit Debit Bill To House Acct GUEST HISTORY Data Base Marketing
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© Michael Kasavana Room Status Housekeeping Cashier Front Office How can the status of a guest room  be determined? How can the status of a guest folio  be determined? Account Status Cashier Front Office P O S Hotel Internal Controls Hotel Internal Controls
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  - Guest Folio –  individual or room account   - Master Folio –  multiple guest account   - Non-Guest Folio  – city ledger account   - Employee Folio –  staffer’s account   - Control Folio –  revenue center account   - Semi-permanent Folio –  bill to account   - Permanent Folio –  contractual account Types of Folios © Michael Kasavana
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Tracking - Tracking -  perpetual  / physical inventory Valuation - Valuation -  LIFO/FIFO/Avg Cost extension Stocking - Stocking -   par stock/minimax/zero based Hotel Back Office Functions Hotel Back Office Functions A/R - A/R -  dunning letters A/P - A/P -  payment discounts
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PRINT_FILE_Part_Two_Class_Three_2009 - Session Competencies...

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