CH_15_Human_Resourcesuploadversion

CH_15_Human_Resourcesuploadversion - HUMAN RESOURCES...

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HUMAN RESOURCES MANAGEMENT Joel Heberlein CHA
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Job Description Is… A list of all of the tasks and related information that make up a work position. May also outline reporting relationships, responsibilities, working conditions, equipment and other information specific to the position
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Job specifications… A list of the personal qualities, skills, and traits required to successfully perform the tasks outlined by a job description.
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Job Analysis is… Knowledge staff members must have What tasks they need to perform What standards they must perform to… Ultimately helps to evaluate performance!
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Job knowledge… Defines what an employee needs to know…. 3 categories Knowledge for all hotel employees Knowledge for all front office employees Knowledge for a specific position. .like a GSA
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Task list Reflects the total job responsibility of a position… Each line begins with a verb…stress action When possible, put in an order that reflects a logical sequence of responsibility….
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This note was uploaded on 04/29/2009 for the course HB 265 taught by Professor Jaemincha during the Spring '09 term at Michigan State University.

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CH_15_Human_Resourcesuploadversion - HUMAN RESOURCES...

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