mgmt09_tif09 - Chapter 9 Planning Tools and Techniques...

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Chapter 9 Planning Tools and Techniques TRUE/FALSE QUESTIONS TECHNIQUES FOR ASSESSING THE ENVIRONMENT 1. Benchmarking is a form of environmental scanning. (False; easy; p. 238) 2. Competitor intelligence chiefly involves corporate spying. (False; easy; p. 239; AACSB: Ethics) 3. Competitor’s advertisements, want-ad placements, and corporate Web sites can all serve as good sources of competitive intelligence. (True; moderate; p. 239) 4. Buying a competitor’s product for evaluation is a form of environmental scanning. (True; easy; p. 239) 5. Competitor intelligence becomes illegal corporate spying when it involves the theft of proprietary or nonproprietary materials. (False; easy; p. 240; AACSB: Ethics) 6. Time series analysis, substitution effect, and economic indicators are all examples of quantitative forecasting techniques. (True; moderate; p. 241) 7. A manager who wanted to predict next quarter’s sales on the basis of 4 years of previous sales data would probably use time series analysis. (True; moderate; p. 241) 8. The more dynamic the environment, the more likely managers are to forecast effectively. (False; difficult; p. 242) 9. Benchmarking involves evaluating company effectiveness against its own standards. (False; moderate; p. 243) 10. To be most useful, benchmarking should involve companies in the same industry. (False; moderate; p. 243) TECHNIQUES FOR ALLOCATING RESOURCES 11. Before managers can organize and lead in order to implement the goals, they must have a budget. (False; moderate; p. 244) 12. It is not unusual for budgets to be used for improving time, space, and use of material resources. (True; easy; p. 244) 231
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13. A cash budget lists primary activities and allocates a dollar amount to each. (False; easy; p. 244) 14. Profit budgets combine revenue and expense budgets into one. (True; moderate; p. 244) 15. We live in a world in which almost everything is expressed in monetary units. (True; moderate; p. 245) 16. Scheduling involves allocating resources by detailing what activities have to be done, the order in which they are to be completed, who is to do each, and when they are to be completed. (True; easy; p. 246) 17. The bars of a Gantt chart show input, both planned and actual, over a period of time. (False; moderate; p. 246) 18. The Gantt chart can serve as a control tool because the manager can see deviations from the plan. (True; moderate; p. 246) 19. Events, activities, and critical paths are all parts of PERT network analysis. (True; easy; p. 247) 20. Resource allocation problems can be solved with breakeven analysis. (False; difficult; p. 249) 21. Fixed costs are expenses that do not change, regardless of volume. (True; easy; p. 249) 22. To compute a breakeven point, a manager needs to know the unit price of the product being sold, the fixed cost per unit, and the total variable cost. (False; moderate; p. 249) CONTEMPORARY PLANNING TECHNIQUES 23. Two planning techniques that are appropriate for a dynamic and complex environment are project management and forecasting.
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mgmt09_tif09 - Chapter 9 Planning Tools and Techniques...

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