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Business & Professional Speaking Notes

Business & Professional Speaking Notes - Business...

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Business & Professional Speaking 05:46 Communication     The process of transferring thoughts To make common to many; share   The process of people sharing thoughts, ideas, and feelings with each  other in commonly understandable ways Communication Model       (Figure 1.1) Sender     The source of the message Receiver     The interpreter of the message Stimulated     An internal or external stimulus triggers a thought, which in turn triggers the  desire to communicate Internal Stimulus     External Stimulus     Motivation     Encoding     Putting a message into the form in which it will be communicated Decoding     The process the receiver goes through in trying to interpret the exact meaning  of a message
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Frame of Reference     Our own background and experience—used to encode & decode messages
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