Week 11_1 - StOC2552-02 Donnalyn Pompper, Ph.D., APR Week...

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Donnalyn Pompper, Ph.D., APR Week 11 Internal Relations StOC2552-02 StOC2552-02
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Overview Overview Importance of internal relations Organizational culture Internal relations challenges Communicating internally Internal media Face-to-face communication, grapevine
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Importance of internal relations Importance of internal relations An organization’s most important relationships are those with employees, valuing Understanding, teamwork, employee commitment to bottom-line results Confidence, trust Honest, candid information Healthy/safe environment
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Organizational culture Organizational culture Is the sum total of shared values, symbols, meanings, beliefs, assumptions, and experiences that organize and integrate a group of people who work together ; unique Power is the ability to affect the outcomes of decisions in an organization; dominant coalition Worldview and kinds of org cultures: asymmetrical, symmetrical, authoritarian, participative
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This note was uploaded on 05/05/2009 for the course STOC 2552 taught by Professor Pompper,donalyn during the Spring '09 term at Temple.

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Week 11_1 - StOC2552-02 Donnalyn Pompper, Ph.D., APR Week...

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