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Unformatted text preview: e author unfairly trivializes this record. Moreover, the author fails to compare Avia’s record with those of its competitors. It is possible that a particular competitor received virtually no baggagehandling complaints last year. If so, Avia’s one percent complaint rate might be significant enough to motivate customers to switch to another airline. In conclusion, the author has failed to demonstrate that a review of the baggagehandling procedures at Avia Airlines is not needed to maintain or increase the number of Avia’s passengers. To strengthen the argument, the author must at the very least provide affirmative evidence that most Avia passengers last year were indeed happy with baggagehandling procedures. To better evaluate the argument, we would need more information about the numbers of Avia passengers per flight last year and about the baggagehandling records of Avia’s competitors. 40. The following appeared as part of an article in a weekly newsmagazine. “The country of Sacchar can best sol...
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This note was uploaded on 05/05/2009 for the course ECAS asdfasdf taught by Professor Asdfaf during the Spring '09 term at Academy of Art University.
- Spring '09