MGT 497FINAL PAPER.doc - RUNNING HEADER STRATEGIC INFORMATION TECHNOLOGY PLAN 1 Apple \u2013 Strategic Information Technology Plan Betty White MGT497

MGT 497FINAL PAPER.doc - RUNNING HEADER STRATEGIC...

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RUNNING HEADER: STRATEGIC INFORMATION TECHNOLOGY PLAN 1 Apple – Strategic Information Technology Plan Betty White MGT497 - Strategic Technology Planning for Organizations Dr. Jamillah Davis 02.06.17
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STRATEGIC INFORMATION TECHNOLOGY PLAN 2 Abstract Apple, Inc. is a successful company for years now. The company faces issues just like any other company. Apple Inc. changing day by day in order to overcome its competitors. This paper provides Apple’s key business goals and IT strategy to support the goals. Management Technology Information (MTI) is going to be assessed. I am going to assess sustainability, stakeholder responsibility and technology innovation. There are six detailed factors of McGrath and MacMillion’s Twelve Factors Evaluation. McFarlan & McKenney Strategic Grid Planning Process is included along with the balanced score card analysis of Apple. The final pages of the essay include plans for technology merger or acquisition, process model evaluation for technology innovation, and final recommendation for Apple.
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STRATEGIC INFORMATION TECHNOLOGY PLAN 3 Strategic Information Technology Plan – Apple Contents Contents .................................................................................................................................... 3 Strategic Information Technology Plan - Apple .............................................................................. 5 Executive Summary ......................................................................................................................... 5 Introduction ...................................................................................................................................... 5 Key Business Goals ......................................................................................................................... 6 IT Strategy to Support Goals of the Organization ........................................................................... 6 Service .......................................................................................................................................... 6 Innovation .................................................................................................................................... 6 Security ........................................................................................................................................ 7 IT Foundation ............................................................................................................................... 8 Assessment of Management Technology Innovation (MTI) Capabilities ....................................... 8 Competitors .................................................................................................................................. 8 Information Technology Research & Development (R&D) ........................................................ 8 Employee Innovative Idea Capture Processes ............................................................................. 9 Strategy and Processes Supporting Internal Innovations of Entrepreneurs ................................. 9 Assessing Sustainability, Stakeholder Responsibility and Technology Innovation ....................... 19 Environmental Impact ................................................................................................................ 10 Evidence of Economic Success and Stakeholder Responsibility ............................................... 10 Social (Code of Conducts and Corporate Social Responsibility) .............................................. 11 Evaluation of the Company Stakeholder Responsibility and the Bottom Line ......................... 12 McGrath and MacMillion’s Twelve Factors Evaluation ................................................................ 13 Factor 1 ...................................................................................................................................... 13 Factor 2 ...................................................................................................................................... 13 Factor 3 ...................................................................................................................................... 14 Factor 4 ...................................................................................................................................... 14 Factor 5 ...................................................................................................................................... 15 Factor 6 ...................................................................................................................................... 15 McFarlan & McKenney Strategic Grid Planning Process ............................................................. 15
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STRATEGIC INFORMATION TECHNOLOGY PLAN 4 Balanced Score Card Analysis ....................................................................................................... 16 Financial Results ........................................................................................................................ 16 Customers ................................................................................................................................... 16 Human Resources ...................................................................................................................... 17 Sustainability .............................................................................................................................. 17 Plans for Technology Merger or Acquisition ................................................................................. 18 Process Model Evaluation for Technology Innovation .................................................................. 20 Final Recommendation .................................................................................................................. 21 Conclusion ..................................................................................................................................... 21 References ...................................................................................................................................... 22
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STRATEGIC INFORMATION TECHNOLOGY PLAN 5 Strategic Information Technology Plan - Apple Executive Summary Apple Inc. is an American multinational corporation that designs and manufactures consumer electronics, computer software, and personal computers. The company's best-known hardware products include Macintosh computers, the iPod, the iPhone and the iPad. Apple software includes the Mac OS X operating system; the iTunes media browser; the iLife suite of multimedia and creativity software; the iWork suite of productivity software; Aperture, a professional photography package; Final Cut Studio, a suite of professional audio and film-
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