casestudywk4.docx - Proposing a Data Gathering Approach at...

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Proposing a Data Gathering Approach at TLG Solutions 1 Roland Avie HRDV 5630: Organization Development and Change April 13, 2018 Scott McClure, Ph.D. Case Study # 2 Proposing a Data Gathering Approach at TLG Solutions TLG is a fast growing company that deals with global human resource software. Since being established this company has gotten bigger and bigger. Michelle has discussed that the company is large but in their growing they are now experiencing other issues. She has reached out to obtain advice to assist her in correcting these issues that are currently occurring because of the growth of their organization. TLG has been getting some positive feedback as far as their performance we know that they are expanding rapidly and that they are outgrowing their current situation in the town that they are located. They have bonded well with the community and have established their presence with their bright future of being there for a long time. Their revenue has increased since Michelle has taken over they are growing more rapidly than their competitors so much so that their competitors can’t keep up. Michelle has expressed to me that they are losing customers and are receiving some bad complaints, to include being promised something by the sales reps and not receiving it. The sales reps are possibly inadequate with their performance in explaining the products. The company
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  • Spring '16
  • Management, TLG Solutions, data gathering approach

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