HRM2011 wk19.pptx - HRM2011 Outsourcing Revision...

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HRM2011 Outsourcing; Revision
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Outsourcing Case Study Hollinshead Pages 16 - 18
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References Abramovsky, L., Griffith, R., and Sako, M. (2004): “Offshoring of Business Services and its Impact on the UK Economy”, Advanced Institute of Management Research, . Atkinson, R.D. (2004): “Understanding the Offshoring Challenge”, Policy Report, Progressive Policy Institute, . Brewster, C., Sparrow, P., and Vernon, G. (2007): International Human Resource Management, 2 nd ed. (CIPD: U.K.). Cooke, F.L. and Prouska, R. (2006): “Global Trends and Challenges to the HR Profession”, Human Factor , May-July, vol.1, iss.2, pp.19-25, Indian Institute of Planning and Management, IIPM Intelligence Unit Publication, India. Efendioglu, A.M. and Murray, L.W. (2007): “Globalization and Labour: Needs, Means and Returns”, The Business Review, 8 (1), pp.266-271. Lepkowski, W. (2007): “Engineers, Academics, Policymakers Argue Offshoring Pros and Cons”, Research Technology Management, 50 (3), pp.2-5. Prouska, R. (2006): “Outsourcing Human Resource Activities: An Analysis of Firms in Greece”, unpublished PhD thesis, Manchester Business School, University of Manchester.
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Outsourcing; Further Reading Lawler, E.E., Ulrich, D., Fitz-Enz, J., and Madden, J.C. (2004): Human Resources Business Process Outsourcing: Transforming how HR Gets its Work Done, Corbett, M.F. (2004): The Outsourcing Revolution: Why it Makes Sense and How to Do it Right,
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Offshoring Offshoring is a type of outsourcing Outsourcing: “A process by which an internal activity, operation or function is handed over to an external provider.” E.g. You can outsource customer contact (customer relations management), finance/accounting, human resources, logistics, supply chain management, security, IT (networks, applications, website development etc.), building management, cleaning services Offshoring: Crossing national boundaries
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Offshoring Offshoring: “The act of transferring some of a company’s recurring internal activities to outside providers who are located in a different country and market economy, under a formal service contract. As is a matter of common practice in outsourcing generally, both the activities and the factors of production (people, facilities, equipment, technology) and decisions rights over how certain processes are performed are
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