MBA 610 Project 4.pptx - Implementing Virtual Teams at MBA...

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Implementing Virtual Teams at MBA 610 University of Maryland University College
Overview Discuss types of teamsIdentify challenges, solutions, and recommendationsIdentify team composition including size, roles, and leadershipDiscuss how team assessments can enable team successIdentify cultural differences for geographically dispersed teamsDiscuss effective group decision-making processesIdentify training and technology needsIdentify options for managing geographically dispersed teamsIdentify additional advantages and challenges to implementing virtual teamsPerform a cost benefit analysis of virtual teams vs. cross-site travel alternative2
Types of TeamsInformal - Generally formed for social purposes.Traditional - Departments or functional areas, leaders are appointed by organization.Problem-solving - Formed when a problem arises that cannot be solved within the standard organizational structure.Leadership - Composed of management brought together to span the boundaries between different functions in the organization.Self-directed - Given autonomy over deciding how a job will be done to accomplish a goal. Virtual - Geographically separated and rely on technology to communicate and accomplish goals.3(“Teams and Teamwork”, 2009)
Team Recommendation and Guiding PrinciplesTeam Type:A virtual team that combines elements of traditional and self-directed team typesTraditional:Separated by department, or product in Amazon’s case, leaders have legitimate power and are appointed by parent organizationSelf-Directed:Team is given a goal but has autonomy over how to accomplish said goal, team is formed around a specific project4Principles and Guidelines:Clear and consistent communicationLeverage cultural differencesClear task assignmentAccountability amongst team membersCollaboration and innovative thinking(“Teams and Teamwork”, 2009)(Bell & Frey, 2002)
Challenges and Solutions of Virtual Teams5ChallengesSolutionsLack of clarity or directionClearly define goals, roles, and tasks to clarify responsibilities for each team memberGeographic separation and time zonesUtilize the “Follow-the-Sun” modelCultural differencesEducate on cultural differences, sensitivities, and common courtesiesLack of personal/physical connectionPlan an initial face-to-face meeting at start of project Mismatched skills/needs to accomplish goalsAssign tasks that align with each team member’s skillset and strengths(Dulebohn & Hoch, 2017)
Workflow RecommendationsFollow-the-Sun ModelRound the clock developmentLeverage skills across multiple sitesRobust communicationFaster time to marketIncreased consistency and collaboration(Carmel, Espinosa, & Dubinsky, 2010)6
Team Composition Recommendations7Team SizeTeam CompositionTeam RolesSmall Heterogeneous Action-Oriented-6-10 people-“Two Pizza” rule-Diverse team members-Increased information processing-Implementer-Shaper-Completer/Finisher

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