Operational Plan King Edward VII College
Strategies
Actions
Details of
resources
required to
achieve actions
Timelines
Who
Budge
t
KPIs
Promote high
academic
standards and
have the
appropriate
level of
quality
assurance
and
enhancement
.
Improve web
site
information
to attract
more
students
Clear key
contents
regarding the
college
To be
completed
by June
2016
Marketing
Manager
10%
increase in
students
Improve
market share
by 5%
Provide the
staff with the
necessary
development
opportunities
.
Develop and
implement a
cultural
sensitivity
and
awareness
program for
staff.
Cultural talk
and seminars
To
undergo
the
training
on
October
2016
Operation
Manager
All staff
trained in
cultural
awareness
Manage
staff’s
performance
in an
appropriate
way to
strengthen
the College’s
business.
Prepare
monthly
absence
management
Reports
Attendance to
be taken
Every end
of the
month
Human
Resource
Manager
Staff
turnover
Staff
absence
Provide
information
sessions
show casing
the college.
