HowAreWeDoing_Danielle Giovannagelo.docx

HowAreWeDoing_Danielle Giovannagelo.docx - Danielle...

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Danielle Giovannagelo Learnscape, WK1 While reviewing the survey results, it's clear to see where we thrive at Bright Roads and where we need to rethink our approaches. Our patient web page design was a success, coming in at 65% reporting that page showed professionalism and a focus on patient care. We also changed the hours of our outpatient pharmacy, extending them for convenience. I think this also aided in patients recommending our outpatient pharmacy to a friend or family member, which came in at 40%. There are areas we need to work on though. Our newsletter, which goes out weekly is said to be
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  • Summer '16
  • Dr. Duffy
  • Health care provider, Outpatient Pharmacy, Danielle Giovannagelo

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