W2L.pdf - Week 2 Lesson Managing Quality WEEK 2 LESSON...

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4/19/2018 Week 2: Lesson: Managing Quality 1/13 WEEK 2: LESSON Quality Thought Leaders Opening Week 2 focuses on the quality management philosophies of the major quality thought leaders. This week, look at the philosophies from both a 21st century and a global perspective. Ask yourself what aspects of each philosophy might have an application in your environment. At the end of the week, you will have developed a quality philosophy of your own. Who knows? Maybe someday students will be studying your views on quality, too! Past Leaders of Quality Many scholars have contributed to the evolution of quality. Following are some of the most notable. W. Edwards Deming W. Edwards Deming worked as a mathematical physicist for the United States Department of Agriculture (USDA). At the USDA, Deming was responsible for developing and teaching courses in math and statistics at the Graduate School of the USDA. From the USDA Deming moved to the Bureau of the Census, where he was an adviser in sampling for the 1940 census. In 1942, Deming was retained as a consultant to the Secretary of War for the purpose of developing ideas on ways to aid the war effort. Deming suggested a course in Shewhart methods to teach the basics of applied statistics to engineers. The idea was adopted and the first course was held in the summer of 1942. Because of his work at the USDA and his expertise in statistics, Deming was sent to Japan in 1946 by the War Department to study agricultural production in Japan. Deming returned to Japan in 1948 to conduct more studies for the War Department. During these trips, Deming convinced Kenichi Koyanagi, one of the founding members of the Union of Japanese Scientists and Engineers (JUSE), of the potential of statistical methods in the rebuilding of Japanese industry. Koyanagi was instrumental in setting up seminars that allowed Deming to teach courses in statistical methods to the Japanese industry. In 1950, under the authority of the Supreme Commander of the Allied Powers, Deming began to teach his philosophy of quality management to the Japanese people. Table of Contents
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4/19/2018 Week 2: Lesson: Managing Quality 2/13 Deming retains the image of a national folk hero in Japan; a statement supported by the placement of Deming’s portrait in the boardrooms of many Japanese organizations. In recognition of Deming's efforts in Japan, JUSE created the Deming Prize in 1951. The Deming prize is awarded each year to a statistician for contributions to the statistical theory and also for promoting organizations to use statistical theory in consumer research and the design of product and production systems. The Deming Prize examines organizational policies, operations, education, information gathering, communication, utilization, analysis, standardization, quality assurance, effects, and plans. In 1960, Emperor Hirohito awarded Deming the Second Order Medal of the Sacred Treasure.
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