Ch 3 Notes - Ch 3 Notes Define organizational culture and...

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Ch 3 Notes Define organizational culture and discuss its three layers. Organizational culture represents the shared assumptions that a group holds. It influences employees' perceptions and behavior at work.The three layers of organizational culture include observable artifacts, espoused values, and basic assumptions. Artifacts are the physical manifestations of an organization's culture. Espoused values represent the explicitly stated values and norms that are preferred by an organization. Basic underlying assumptions are unobservable and represent the core of organizational culture. h Discuss the difference between espoused and enacted values. Espoused values represent the explicitly stated values and norms that are preferred by an organization. Enacted values, in contrast, reflect the values and norms that actually are exhibited or converted into employee behavior. Employees become cynical when management espouses one set of values and norms and then behaves in an inconsistent fashion. h Describe the manifestations and functions of an organization's culture. General manifestations of an organization's culture are shared objects, talk, behavior, and emotion. Four functions of organizational culture are organizational identity, collective commitment, social system stability, and sense-making device. h Discuss the three general types of organizational culture and their associated normative beliefs. The three general types of organizational culture are constructive, passive– defensive, and aggressive–defensive. Each type is grounded in different normative beliefs. Normative beliefs represent an individual's thoughts and beliefs about how members of a particular group or organization are expected to approach their work and interact with others. A constructive culture is associated with the beliefs of achievement, self- actualizing, humanistic encouraging, and affiliative. Passive–defensive organizations tend to endorse the beliefs of approval,
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Ch 3 Notes - Ch 3 Notes Define organizational culture and...

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