Chapter 13 Summary.docx

Chapter 13 Summary.docx - Professor Noh MGT 250 23 February...

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Professor Noh MGT 250 23 February 2017 Chapter 13 Summary Motivation - the set of forces that initiates, directs, and makes people persist in their efforts to accomplish a goal. Job Performance = Motivation * Ability * Situational Constraints Needs - The physical or psychological requirements that must be met to ensure survival and well-being. Lower-order needs are concerned with safety and with physiological and existence requirements, whereas high-order needs are concerned with relationships, challenges and accomplishments, and influence. Extrinsic reward - a reward that is tangible, visible to others, and given to employees contingent on the performance of specific tasks or behaviours. Intrinsic reward - a natural award associated with performing a task or activity for its own sake. Ask about needs -> satisfy lower-order needs (and expect them to change) -> then create opportunities to satisfy higher-order needs. Equity theory - a theory that states that people will be motivated when they perceive that they are being treated fairly. Inputs - in equity theory, the contributions employees make to the organization. Outcomes - in equity theory, the rewards employees receive for their contributions to the organization. Referents - in equity theory, others with whom people compare themselves to determine if they have been treated fairly. I/O ratio - in equity theory, an employee’s perception of how the rewards received from an organization compare with the employee’s contribution to that organization.
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  • Fall '17
  • equity theory, reinforcement schedule, interval reinforcement schedule

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