MMHA 6600.docx - Developing an Innovative IT StrategyData...

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Developing an Innovative IT Strategy–Data Driven Approaches to Challenges in the Health Care Continuum
Problem statement Canon Hospital needs to source for and adopt a Healthcare Information Technology infrastructure to support implementation of Telemedicine. As a rural hospital cut off from all the major centers, it has been absolutely challenging to treat some patients without enough expertise on site. Consequently, services to ICU and stroke patients have been absolutely daunting and have forced Canon Hospital to be transferring over have of the ICU patients and almost all stroke patients to other tertiary care centers due to lack of certified specialists in critical care and stroke certified physicians with the capability to administer TPA and other urgent stroke treatments. In order to preserve the appropriate services for these critical care patients and rehabilitative services for the stroke patients at Canon Hospital, there is a need to find a solution to the problem at hand. These patients need timely services and if our hospital continues losing patients by transferring them to other centers, we run a risk of running behind on capital with an indirect effect even on other services. Canon Hospital needs to maintain its patients in order to survive financially, and it’s hence important that telemedicine capabilities be introduced to cater for these patients in need. Scope of the HIT solution to be acquired Telemedicine is a general term used to address the capacity to provide healthcare technology to facilities which can be utilized by physicians to perform diagnosis and treatments either immediately or at a later time. It is a process which basically allows patients to interact with their physicians over live or recorded video. The patient data which may also include still
images of the patient is stored and then sent to the doctor for diagnosis and come up with a treatment plan. In this case, telemedicine would allow ICU patients to be treated remotely at Canon Hospital by physicians at a tertiary care center. This problem has been highlighted by the senior medical staff from the critical care and neurology departments at Canon Hospital who have approached me as the Chief Information Officer in order to investigate telemedicine capabilities. Telemedicine is a fairly new concept that is gaining ground in various states because of its usability. Physicians can view patients’ data at any location and provide treatments and follow up to their patients wherever they are located, distance notwithstanding.

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