Quiz 4.docx - Quiz#4 1. (Q3CH8). A retail store manager...

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Quiz#41. (Q3CH8).A retail store manager instructed two new sales associates to greet customersquickly when they enter the store. On the first day the sales associates are working on the sellingfloor, one sales associate greets customers immediately after they enter the store, while the otherassociate greets customers after they have looked around for a minute or two. Which of thefollowing risks incurred by describing services in words alone has led to the sales associatesgreetingcustomersatdifferenttimeintervals?A.OvercautiousB.OstentationC.ObjectivityD.BiasedinterpretationE.Transformation
2. (Q11CH8).When Marilyn returned to her oncologist's office for a checkup. She was pleased tofind the waiting room had been remodeled and it now contained a large aquarium. There was
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Term
Summer
Professor
N/A
Tags
Marketing, Sales, Marilyn, associate greets customers

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