YiQiaoChan_4543745_Journal2.docx - Journal 2 Name Yi Qiao...

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Journal 2 Name: Yi Qiao Chan Student ID: s4543745 Tutorial: Thursday 3pm Week 7 Journal– Improving your Conflict At the beginning of the Lost in the moon activity, we all agreed to ranked oxygen as the most important item and the box of matched being the last option. However, we could not agree on the ranking of some of the item. Ethan thinks that the self- inflating raft is very important as a shelter but Serena reckons that is unnecessary. We spent some time discussing whether the FM receiver transmitter would work because if it doesn’t, it will be ranked at the last. Moreover, we had a conflict about will a compass function well on the moon. Ethan insists that the compass is useless while the girls could not agree. Conflicts occur but we tried to manage it constructively. There are five strategies that may be used to manage conflicts. Which to use it are all down to the importance of goals and relationship (Strenberg & Soriano 1984). After the discussion, I am able to tell what conflict strategies that my group has. Ethan was a shark, he uses forcing method most of the time to make us agree to his opinion. When the goal is important and the relationship is not, we will use the Forcing strategy to deal with conflict. It is not recommended to use the forcing method with people that we have to relate again soon (Lumsden & Wolfe 1996). Acting as a shark, there is no room for negotiation and demand the other person to give in. Ethan was taking the activity very seriously, as he is literally lost in the moon. A shark may appear to be too pushy, tactless and may hurt people’s feelings.
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Serena was a compromising fox, she gave up part of the goal and also sacrifice part of the relationship by arguing with Ethan. She is compromising because the time is short when the goal and relationship are both important. A fox’s strength is communication and a willingness to find a win-win compromise (Strenberg & Soriano 1984). I like that she seeks solutions to conflict where both sides gain something so that they can arrive at the middle ground between two extreme positions.
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