Exam 2 Study Guide (4-8)

Exam 2 Study Guide (4-8) - 1.) Attempts to determine the...

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1.) Attempts to determine the supply and demand for labor is known as: HR Forecasting 2.) Which of the following is not a fast option for reducing a surplus: Natural Attrition 3.) A set of knowledge and skills that make the organization superior to competitors and create value for customers is called: Core Competency 4.) Any activity carried on by the organization with the primary purpose of identifying and attracting potential employees is known as: Recruiting 5.) The principle that if there is no specific employment contract saying otherwise, the employee or employer may end an employment relationship at any time regardless of cause is known as: Employment-at-will 6.) An examination of the causes of performance deficiencies in a group or individual is called: Task Analysis 7.) Training most effectively addresses: Skill and ability deficiencies 8.) The question “What is the context?” is one asked during which phase of needs assessment?: Organization Analysis 9.) A combination of employee characteristics and positive work environment that permit training is called: Readiness for Training 10.) The first step in the Stages of Instructional Design is: Assess Needs for Training 11.)The purposes of performance management is: Strategic/Developmental/Administrative 12.) Information that is gathered but irrelevant during the performance management process is also known as: Contamination 13.)One of the best approaches to performance measurement for fit with strategy is Results 14.) The extent to which a measurement tool actually measures what it is intended to measure is called Validity Chapter 4 Job Design - The process of defining how work will be performed and what tasks will be required in a given job Efficiency - Engineering Mental Capacity – Filtering Info, Clear Displays and Instruction, Memory Aids Motivation – Job enlargement/enrichment, teamwork, flexibility Safety and Health – Ergonomics Work Re-Design Options Job Rotation The periodic shifting of a worker from one task to another. The strengths of job rotation are that it reduces boredom and increases motivation through diversifying the employee’s activities. (affects Skill Variety) Job Enlargement - The horizontal expansion of jobs. Job enlargement attacks the lack of diversity in overspecialized jobs, but does little to instill challenge or meaningfulness to a worker’s activities. (skills, tasks) Job Enrichment - The vertical expansion of jobs. An enriched job organizes tasks so as to allow the worker to do a complete activity, increases the employee’s freedom and independence, increases responsibility, and provides feedback. (autonomy, task significance, skill variety Alternative Work Schedule Options Compressed workweek – workers complete weekly hours in less than 5 days Shorter workweek -
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Flextime – full-time employees may choose starting and ending times Job sharing – 2 part time employees carry out the tasks associated with 1 job
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Exam 2 Study Guide (4-8) - 1.) Attempts to determine the...

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