Exam 3 Study Guide (10-13)

Exam 3 Study Guide (10-13) - Chapter 10 Voluntary Turnover...

Info iconThis preview shows pages 1–4. Sign up to view the full content.

View Full Document Right Arrow Icon
Chapter 10 Voluntary Turnover - Turnover initiated by employees (often when the organization would prefer to keep them) Involuntary Turnover - Turnover initiated by an employer (often with employees who would prefer to stay) Employee Separation: Legal Requirements Wrongful Discharge Implied Contract – if indications of job security are present this could be considered an implied contract Public Policy- cannot be fired for fulfilling duties or legal obligations considered to be socially useful (ex: whistle-blowing, jury duty) Employee Privacy Ensure information is relevant Publicize information-gathering policies and consequences e.g. e-mail is not private, monitoring is used Request consent beforehand Treat employees consistently Conduct searches discreetly Share information only with those who need it Notification of Layoffs – WARN Act 100+ employees, 60 days notice for layoffs of 50+ employees Progressive Discipline Formal discipline processes are a primary responsibility of the HR department. The processes should be analogous to a hot stove It provides a warning (feels hot) It is consistent (burns every time) It is immediate (burns now) It is impersonal (burns all alike) Progressive Discipline Responses – Unofficial Spoken, Official Written, 2 nd official with warning, temp suspension, termination
Background image of page 1

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Alternative Dispute Resolution Job Withdrawal - A set of behaviors with which employees try to avoid the work situation physically, mentally, or emotionally. Presenteism – Sick worker coming in to work and getting everyone else sick Actions Employee’s Take when Dissatisfied Behavior changes Change the condition – lodge complaints Whistle-blowing Bring a lawsuit Physical job withdrawal – Examples: Leaving, late, ask for a transfer Psychological withdrawal Decrease in job involvement Decrease in organizational commitment Monitoring Job Satisfaction Employee attitude surveys Exit interviews – a meeting to discuss why the employee is leaving Non-verbal measures Rewards of Work Affiliation Organization commitment Organization support Work environment Organization citizenship Title Work Content Variety Challenge Autonomy Meaningfulness Feedback Career Advancement Personal growth Training Employment security Indirect Financial Benefits Non-cash recognition Perquisites
Background image of page 2
Direct Financial Base salary Incentives Ownership Cash recognition Premium pay Pay process Impact of Row Model – Retention Affiliation 1. Organizational commitment 2. Organizational support Work Content 1. Feedback from co-workers and supervisor 2. Job responsibility 3. Degree of autonomy in job Career 1. Career opportunities 2. Supervisor 3. Job security 4. Title 5. Training and development opportunities
Background image of page 3

Info iconThis preview has intentionally blurred sections. Sign up to view the full version.

View Full DocumentRight Arrow Icon
Image of page 4
This is the end of the preview. Sign up to access the rest of the document.

This note was uploaded on 03/24/2008 for the course BUS 330 taught by Professor Washington during the Fall '08 term at N.C. State.

Page1 / 9

Exam 3 Study Guide (10-13) - Chapter 10 Voluntary Turnover...

This preview shows document pages 1 - 4. Sign up to view the full document.

View Full Document Right Arrow Icon
Ask a homework question - tutors are online