• Question 1 2 out of 2 points What term describes the assumption that people are naturally lazy, must be threatened and forced to work, have little ambition or initiative, and do not try to fulfill any need higher than security needs at work? Selected Answer: Theory X Correct Answer: Theory X • Question 2 2 out of 2 points Mass-production techniques of standardized products Selected Answer: lowered production costs, which led to lower prices and expanded markets. Correct Answer: lowered production costs, which led to lower prices and expanded markets. • Question 3 2 out of 2 points The basic tenets of capitalism were set forth in a well-known book, The Wealth of Nations, written by Selected Answer: Adam Smith Correct Answer: Adam Smith • Question 4 2 out of 2 points A graphical method of charting work according to the amount of time required is a Selected Answer: Gantt chart. Correct Answer:
Gantt chart. • Question 5 2 out of 2 points Which of the following characteristics relates to the quantitative approach? Selected Answer: A viewpoint of management that emphasizes the application of mathematical models, statistics, and structured information systems to support rational management decision making Correct Answer: A viewpoint of management that emphasizes the application of mathematical models, statistics, and structured information systems to support rational management decision making • Question 6 2 out of 2 points You produce a glittering crystal substance, Dementia, which looks just like a diamond, but is much cheaper. It soon takes over 70 percent of the diamond market. Dementia is a Selected Answer: substitute good Correct Answer: substitute good • Question 7 0 out of 2 points 'Anything measured improves' is an interpretation of the effects found in the Hawthorne study Selected Answer: False Correct Answer: True • Question 8 2 out of 2 points What term describes activities--including reporting, preparing data analyses, briefings, delivering mail, emailing, websites, and making telephone calls--that focus on data important for the decisions the manager needs to make? Selected Answer: Informational roles Correct Answer: Informational roles
• Question 9 2 out of 2 points Competitors are the least powerful force in a firm’s operations. Selected Answer: False Correct Answer: False • Question 10 2 out of 2 points What name is given to a theory within the classical approach that focuses on the improvement of operational efficiencies through the systematic and scientific study of work methods, tools, and performance standards? Selected Answer: Scientific management Correct Answer: Scientific management • Question 11 2 out of 2 points Since upper managers have to make decisions about the overall direction and performance of the organization, they spend most of their time planning and organizing.