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CALIFORNIA STATE POLYTECHNIC UNIVERSITY, POMONA MHR 301 Second Exam Dr. Sharifzadeh Multiple Choice Questions: 1. According to the opening case entitled “A New Groove at Hard Rock Café,” Hard Rock’s new strategy includes all of the following EXCEPT a. more emphasis on today’s music. b. more emphasis on food and the restaurant business. c. a partnership with eBay. d. putting live events online in real time. e. using the Web to create a forum for up-and-coming artists. 2. Which of the following is NOT an effective aspect of planning? a. Planning should be purposeful. b. Planning should provide a “map” with a single, clearly defined path to attain goal(s). c. Planning should involve all employees’ expertise. d. Planning should outline goals and activities that an organization will pursue in the future. e. Planning should be utilized by firms of every size. 3. The outcome of Situational Analysis is a. the identification of alternative plans of action. b. the identification of contingency plans to be followed under various scenarios. c. the identification of planning assumptions, issues and problems. d. the identification of the consequences of those alternatives under consideration. e. none of the above 4. Goals established during the planning process must be based upon a. the Situational Analysis. b. forecasted future trends. c. events in the external environment. d. all of the above. e. a and b, but not c. 5. Goals are a. seldom realized. b. what a manager wants to achieve. c. the actions a manager takes. d. the result of forecasting techniques. e. usually not quantifiable. 301F02.EX2 1
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6. Plans are a. actions taken to achieve goals. b. targets a manager wants to reach. c. specific to differing industries. d. inappropriate when resources are scarce. e. all of the above. 7. ______ plans are designed to achieve a set of goals that are not likely to be repeated in the future. a. Single-use b. Strategic c. Standing d. Contingency e. “What-if” 8. Goals and Plan Evaluation involves a. eliminating those alternatives that are too long-run oriented b. eliminating those alternatives that are too short-run oriented c. adding alternatives that will benefit the organization d. adding alternatives that will benefit the community e. examining the pros, cons, and effects of each alternative 9. Goal and Plan Selection a. relies exclusively on experienced judgment b. relies on experienced judgment to assume an important role c. relies on experienced judgment to play a minor role d. will suffer if experienced judgment is relied upon e. cannot consider experienced judgment but facts to play a role 10. Implementation of selected goals and plans will be most successful when a. only managers participate in the planning process b. limited resources are provided for implementation c. the goals and plans are linked to other organizational systems d. all of the above e. a and b, but not c 11. When a goal and accompanying plans are selected, the other plans which were previously
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This note was uploaded on 03/24/2008 for the course MHR 301 taught by Professor Sharif-zadeh during the Fall '07 term at Cal Poly Pomona.

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