301F02.FE - CALIFORNIA STATE POLYTECHNIC UNIVERSITY, POMONA...

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CALIFORNIA STATE POLYTECHNIC UNIVERSITY, POMONA MHR 301 Final Exam Dr. Sharifzadeh Multiple Choice Questions: 1. Turtlewear, Inc. periodically reviews the goals of the company. During the process, Turtlewear managers analyze their current strategies as compared to their competitors, determine goals that they will pursue and decide upon specific actions for each area of the company to take in pursuit of these goals. Turtlewear managers have been engaged in the management function of: a. Organizing b. Planning c. Goal Coordination d. Controlling e. All of the above 2. Simmons, Inc. recently embarked on an effort to increase coordination and cooperation within the company. During the process, Simmons managers reviewed and specified job responsibilities, grouped jobs into work units, and reallocated resources within the company. Simmons managers were exercising the management function of a. planning. b. organizing. c. leading. d. controlling. e. budgeting. 3. When Mike Berry of Berry Enterprises realized that his plan to increase teamwork among lower-level managers was not producing the results he desired, he took quick action to make necessary adjustments. Mike was exercising the management function of a. planning. b. organizing. c. leading. d. controlling. e. both a and c. 4. The reasons that different managers utilize varying techniques to manage include: a. The organizational level that the manager works within causes her to emphasize some skills more than others. b. Different manager’s personalities affect their preferred style of management. c. Managers have varying levels of education. d. Managers have varying levels of experience. e. All of the above affect management style. 301F02.FE 1
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5. One of Tim McMillan’s primary activities in his career as a supervisor at a leading company is creating opportunities for and pursuing nonmangement employees in the business. Tim is most likely a (an) a. frontline manager. b. tactical manager. c. middle-level manager. d. top-level manager. e. administrative controller. 6. Titles such as Foreman, Lead Bartender, Supervisor, or Site Manager typically belong to managers at what level? a. Strategic b. Middle c. Top d. Operational e. Tactical 7. Operational managers play a crucial role in an organization because they provide: a. the link between managerial and non-managerial personnel. b. discipline for problem employees. c. the key plans for an organization’s success. d. feedback on top management performance. e. Operational managers do all of the above. 8. As a manager at Tucker Canoe Company, Trish Davis spends much of her time supporting and coaching employees. Trisha would best be described as a(an) a. frontline manager. b.
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This note was uploaded on 03/24/2008 for the course MHR 301 taught by Professor Sharif-zadeh during the Fall '07 term at Cal Poly Pomona.

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301F02.FE - CALIFORNIA STATE POLYTECHNIC UNIVERSITY, POMONA...

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