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Implementation planRelevant marketing objectives and goalsRelevant organisational documentation (e.g. marketing plan, policy)To support our business mission and vision, and social media helps the company to drive towards business goals.a) Create social media marketing objectives and goalsb) Conduct a social media auditc) Evaluate the cost, benefits and the riskd) Create accountse) Monitor progressPlanActivity, including description, rationale and relevant policy TimeframeResourcesResponsibleRespond to customer feedbackWhen customers reach out to you with a negative social comment, they’re typically looking for us to acknowledge and help resolve their problem.DailyComputers and internet accessMarketing teamPost updatesPost new products on every social media accounts, attached with company website links, photos and detail informations.DailyComputers and internet accessMarketing team
Activity, including description, rationale and relevant policy TimeframeResourcesResponsible