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RUNNING HEAD: ORGANIZATIONAL PERFORMANCE INITIATIVE 1 8-2 Final Project Submission Organizational Performance Initiative Brenda Brown Southern New Hampshire University
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CASE STUDY: ORGANIZATIONAL PERFORMANCE INITIATIVE 2 Introduction The call is made far too often, “911, what’s your emergency?” A desperate mother states, “My son is unresponsive, and there is an empty bottle of pills and a syringe lying next to him.” After several minutes of providing location information and answering questions, this mother is hysterical that her son overdosed and is dead. Finally, the 911 operator indicates, “help is on its way,” however, it’s too late, he’s already deceased. Another statistic, another investigation, and another slot open at the nearest clinic for a new patient to receive opioids. Misuse of opioids has moved United States to be in an opioid epidemic. Opioids are a form of both legal and illegal drugs that are addictive and lead to the destruction of life, financial ruin, and too often death. According to Kasarla (2017), “The impact of this epidemic on the medical community is dramatic” (Kasarla, 2017, para. 3). Our opioid crisis has taken a toll on our healthcare system, and our healthcare community has lost the ability to provide quality care to most of the population who suffer from this addiction. What Is the Organizational Problem? Medical medication errors occur more often than we know or as reported to State or Federal reporting agencies. Experiencing, hearing of or having knowledge of a medication error leading to overdose and someone’s death is terrifying and happens in the United States on a daily basis. Such overdoses come from patients who have become addicted to opioids and either overdose from the strictly opioid use or a cocktail of illegal drugs such as cocaine and prescribed opioids. According to HHS (2018), “In the late 1990s, pharmaceutical companies reassured the medical community that patients would not become addicted to opioid pain relievers and healthcare providers began to prescribe them at greater rates” (HHS, 2018, para. 1). However, this has been found to be untrue as our society experiences death after death from opioid
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CASE STUDY: ORGANIZATIONAL PERFORMANCE INITIATIVE 3 overdoses. Deaths like this should never occur, the opioid addiction has gotten out of control, and prescribing physicians are not taking the necessary steps to ensure their patient's safety. Thus the opioid crisis is leading to a serious underlying quality and regulatory, organizational problems. The goal in this paper is to demonstrate reasoning for this occurring, implement quality and regulatory process to improve guidelines for prescribing, reducing addiction, overdosing, and death with an ultimate goal of preventing medication prescribing errors.
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  • Summer '15
  • electronic medical record, Organizational Performance Initiative

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