BSBLDR501 - DEVELOP AND USE EMOTIONAL INTELLIGENCE - Part 3.docx

BSBLDR501 - DEVELOP AND USE EMOTIONAL INTELLIGENCE - Part 3.docx

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9 BSBLDR501 DEVELOP AND USE EMOTIONAL INTELLIGENCE ASSESSMENT 2 PROJECT REPORT Student name: TRI TAM NGUYEN [email protected] Assessor: Brooke Seage
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9 You are applying for a job as a departmental manager in an office setting. The organization has made it clear that having a high level of emotional intelligence will be a deciding factor in selecting the successful candidate. You have been asked to submit a document that addresses the following points: 10. How would you factor the emotions of workers into decisions that you make? 11. How would you provide opportunities for workers to express their feelings and emotions? 12. How would you make workers aware of how their emotions and behaviors affect others and how would you encourage them to manage their emotions? 13. What would you do to encourage others to develop their EI? 14. What would you do to create a positive emotional climate in your department? 15. How would you use the strengths of workers to achieve workplace outcomes? You are required to provide a detailed response (at least half a typed, single space page) for each point listed and to use examples to support your responses wherever possible. You are expected to use the information provided in this unit; however, you will also need to demonstrate that you have carried out your own research. Remember to properly cite any sources that you use.
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9 11. How would you provide opportunities for workers to express their feelings and emotions? As a leader, by expressing the feelings, it can raise the amount of empathy that the workers feel for me. It is essential to let the workers know my worries about this possibly reflecting badly on the entire department. All of these are emotions that can be expressed to give employees an idea of why I am upset, and can make them more likely to understand and express their feelings In addition, communicating emotions to colleagues can improve communication among employees and subordinates, and build stronger relationships between team members on projects. For example, I will tell my workers that they finished a project on time or contributed positively to a meeting is good and let them know that they made me happy or proud can go even further, because it creates a human bond between myself and my employee that is far deeper. When the relationship is enough strong, the
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  • '17
  • N/A
  • Feeling, workers, Tam Nguyen

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