Ch. 1-5 Notes - Chapter 1 Management Today Choice the act...

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Chapter 1: Management Today Choice: the act of selecting among alternatives The study of management explores how human beings react to change and how they cause change to happen. Management: the process of using resources to achieve goals. Challenges when trying to initiate knowledge management: - arrogance (the feeling there is nothing new to learn) - previous failed attempts (why try again?) - lack of commitment, drive, and awareness - lack of support, energy, or enthusiasm Management process: procedures involved in management – thinking, action, and results. Steps in Management Process: 1. Identify problem, need, want, or goal. 2. Clarify values. 3. Identify resources. 4. Decide, plan, and implement. 5. Accomplish goals and evaluate. 6. Feedback. - Internal forces: the personal drives behind our actions - External forces: ups and downs of the economy, the condition of the environment, and the rules and laws of society Problems: questions, dilemmas, or situations that require solving. Needs: what we need to survive or sustain life, such as food and shelter. Wants: things that we desire, but that are not necessary for us to survive. 4 Types of Need - Physical needs : a person’s need to sustain life, obtain sensory pleasures, and maintain or enhance physical characteristics - Social needs : an individual’s need for relations and interactions with other people; the desire to be included in a group - Wealth needs : an individual’s need to obtain money, goods, property, and other assets with monetary value that are transmittable between two or more people - Information needs : a person’s need to gain knowledge and investigate, explore, study, and/or understand phenomena; the need to satisfy intellectual curiosity and engage in cognitive activity Goals: end results that require action; the purpose toward which much behavior is directed. Values: principles that guide behavior. Clarification: to make clear, to make easier to understand, or to elaborate. Resources: whatever is available to be used. Standards: the quantitative and/or qualitative criteria that reconcile resources with demands, provide measures of values and goals. Decision making: choosing between two or more alternatives. Planning: making a series of decisions that lead to action.
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Implementing: putting plans into action. Feedback: information that returns to the system. Management tools: measuring devices, technique, or instruments that are used to arrive at decisions and plans of actions. Planning allows individuals to: - highlight important problems and opportunities - invest resources in the right tasks - encourage the development of goals - make decision making more efficient and effective - motivate and coordinates efforts - provide a feeling of growth and accomplishment - involve others - Management takes people from where they are to where they want to go. - Management also includes organizing, scheduling, synthesizing, analyzing, resolving
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Ch. 1-5 Notes - Chapter 1 Management Today Choice the act...

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