Running Head: VERIZON CASE STUDY 1Verizon Case StudyCapella UniversityVerizon Case Study
VERIZON CASE STUDY 2In 2016 Verizon underwent a strike by its employees, which was consider the largest strike in the United States in years. This strike consisted of about 39,000 workers and they were represented by the Communications Workers of America (CWA) and International Brotherhood of Electrical Workers (IBEW). They were also workers of the wireline division in several states on the East Coast (Noe, 2018). This strike was followed by ten months of unsuccessful negotiations. After reviewing the case study on Verizon, the union declined bringing in a federal mediator. This could have prevented them from having a drawn out strike and unsuccessful negotiations. A middle ground can help resolve a conflict quicker versus battling new terms and conditions without the middle man. According to the Collective Bargaining Mediation website, itsays “Mediation is a tool through which the federal government supports sound and stable labor management relations. As neutrals, FMCS mediators provide a third-party perspective and
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- Spring '17
- Human Resource Management, Verizon, National Labor Relations Act