StudyGuideBrysonCh4 - According to Peter Drucker an...

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PLAN 370 Study Guide Bryson, Chapter 4 Clarifying Organizational Mandates and Mission Mandates Mandates specify what an organization is formally and informally required to do (and not to do). Purpose and outcomes: • Identification of formal and informal mandates; • Interpretation of what is required as a result of the mandates; • Clarification of what is forbidden by the mandates; • Clarification of what is not ruled out by the mandates. Benefits: • Increases likelihood that mandates will be met; • Enhances possibility of developing a mission not limited to mandates. Guidelines: • Compile a complete list of formal and informal mandates; • Review mandates to clarify what is required, forbidden, and allowed; • Remind organization regularly of mandates; • Review mandates regularly to discuss relevance. Mission clarifies organizational purpose, or why it should be doing what it IS doing. Vision clarifies what it should like in the future and how it should behave as it fulfills its mission.
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Unformatted text preview: According to Peter Drucker, an organization’s mission statement answers the question, “What business are we in?” Outcomes: • Stakeholder analysis; The one thing an organization should do if it has time to do only one thing when it comes to strategic planning. Three steps in stakeholder analysis: • Identify exactly who the stakeholders are; • Specify the criteria stakeholders use to assess the organization’s performance; • Judge how well the organization performs against stakeholder criteria. • Development of mission statement must address six major questions: • Who are we? • What are the basic social and political needs we exist to meet, or what are the basic social or political problems we exist to address? • What do we do to recognize, anticipate, and respond to these needs or problems? • How should we respond to our key stakeholders? • What are our philosophy, values, and culture? • What makes us distinctive or unique?...
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This note was uploaded on 03/25/2008 for the course PLAN 370 taught by Professor Sweeney during the Spring '08 term at Texas A&M.

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StudyGuideBrysonCh4 - According to Peter Drucker an...

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