NURS 6053 Week 2 Discussion Working in health care is becoming a dangerous occupation. Patients are increasingly violent with nurses, with current statistics citing a four times greater chance of nurses being assaulted than other occupations (Laeeque, Bilal, Babar, Khan, & Ul Rahman, 2018). This is a problem that has been increasing in frequency and is troubling to nurses, their families, managers, and health care organizations. This paper will discuss the ways closed-system and open-systems can address this important and complex problem.
Workplace violence happens at many different locations. When violence happens in the health care setting, it affects the staff, families, other patients, and healing environment. Violence against nurses causes feelings of stress, burnout, and possible job dissatisfaction leading to leaving the profession (Laeeque et al., 2018). With between 60-90% of nurses having experienced verbal and physical violence, the problem needs addressed (Laeeque et al., 2018). Workplace violence including verbal and physical assault is a problem in acute care hospitals affecting nurses. Hospitals and health care in general has moved to a customer service- based model where the customer is always right which has likely increased the problem of patients being violent towards nurses. This problem impacts the nursing shortage worldwide, decreasing job satisfaction, turnover, and burnout for nurses in turn affecting patient care. Organizations must take a stand now and ensure violence is not accepted in acute care organizations to protect nurses, patients, and health care delivery.
Using a closed system to address work violence would result in limited resources. In a small unit staffed with four nurses, a charge nurse, a medical receptionist, and one care partner, the staff is limited in size for a 16-bed unit. When an act of violence occurs, staff can be far away from the incident and unable to respond quickly. Other patients in the unit may require assistance simultaneously which will greatly limit resources. Without outside resources for physical and
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- Summer '16
- Elvira Phelps
- Nursing, Health care provider