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SPCH 1311: Introduction to Speech CommunicationSPCH 1311: Introduction toSpeech CommunicationLumen Learning Support
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/Fraud-Examination-6th-Edition-9781337619677-753/
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Chapter 10 / Exercise 6
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CONTENTSDefining Communication StudyDefining Communication Study......................................................................................................................................................................................................1The Foundations of Communication Overview..................................................................................................1Defining Communication Study.........................................................................................................................3Defining Communication....................................................................................................................................4Elements of the Communication Process..........................................................................................................7Models of Communication...............................................................................................................................12The Foundations of Communication Summary...............................................................................................14Defining Communication Study Guide.............................................................................................................15The Foundations of Communication References............................................................................................17Glossary and References................................................................................................................................18Assignment: Speech of Introduction................................................................................................................20Learning Styles................................................................................................................................................21Defining Communication Self-Check...............................................................................................................21Discussion: Introductions and Learning Styles................................................................................................21Developing Your Personal Communication Skills............................................................................................22Audience AnalysisAudience Analysis..........................................................................................................................................................................................................................................2525Approaches to Audience Analysis...................................................................................................................25Categories of Audience Analysis.....................................................................................................................30Intrapersonal Communication and SelfIntrapersonal Communication and Self..........................................................................................................................................................................3737Explore Intrapersonal Communication and Self-Concept................................................................................37Identity Needs..................................................................................................................................................38Perceiving and Presenting...............................................................................................................................38Self-Concept....................................................................................................................................................39Self-Esteem.....................................................................................................................................................40Influences on Self-Perception..........................................................................................................................43Self-Presentation.............................................................................................................................................47Perception Exercises.......................................................................................................................................49Intrapersonal Communication..........................................................................................................................50Attitudes, Beliefs, and Values..........................................................................................................................51Intrapersonal Communication and Self Study Guide.......................................................................................52Resource: Personality Tests............................................................................................................................54Intrapersonal Communication Self-Check.......................................................................................................55Personality Assessment..................................................................................................................................55Video: Measuring Personality..........................................................................................................................60Communication and PerceptionCommunication and Perception................................................................................................................................................................................................6161Understanding the Formation of Perception....................................................................................................61Communication and Perception.......................................................................................................................62Perception Process..........................................................................................................................................62Organizing Information....................................................................................................................................65Interpreting Information....................................................................................................................................67Communication and Perception Exercises......................................................................................................69Perceiving Others............................................................................................................................................70Attribution.........................................................................................................................................................70Impressions and Interpretation........................................................................................................................72Culture, Personality, and Perception...............................................................................................................74Perceiving Others Exercises............................................................................................................................78Perception Study Guide...................................................................................................................................79Activity: Dimensions of Self.............................................................................................................................81Perception Self-Check.....................................................................................................................................82
Verbal CommunicationVerbal Communication............................................................................................................................................................................................................................8383Verbal Communication Overview....................................................................................................................83Defining Verbal Communication......................................................................................................................84Spoken Versus Written Communication..........................................................................................................88Functions of Verbal Communication................................................................................................................91Constructing Clear and Vivid Messages..........................................................................................................93Using Stylized Language.................................................................................................................................96The Importance of Ethical and Accurate Language.........................................................................................98Avoiding Language Pitfalls............................................................................................................................103Verbal Communication Summary..................................................................................................................107Verbal Communication References...............................................................................................................108Communication Challenge: Explaining..........................................................................................................109Concluding Activities......................................................................................................................................112Nonverbal CommunicationNonverbal Communication............................................................................................................................................................................................................114114Nonverbal Communication Overview............................................................................................................114Defining Nonverbal Communication..............................................................................................................114Differences Between Verbal and Nonverbal Communication........................................................................115Types of Nonverbal Communication..............................................................................................................119Functions of Nonverbal Communication........................................................................................................122Nonverbal Communication Summary............................................................................................................126Nonverbal Communication References.........................................................................................................127Video: Body Language..................................................................................................................................129Video: First Impressions................................................................................................................................130ListeningListening....................................................................................................................................................................................................................................................................131131The Importance of Listening..........................................................................................................................131Listening Versus Hearing...............................................................................................................................131Listening Styles..............................................................................................................................................133Why Listening Is Difficult................................................................................................................................136Stages of Listening........................................................................................................................................141Listening Critically..........................................................................................................................................144Radio Programs.............................................................................................................................................149Listening Study Guide....................................................................................................................................149Communication Challenge: Listening............................................................................................................151

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Term
Spring
Professor
KAGUNI
Tags
Communication and Communication
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The document you are viewing contains questions related to this textbook.
Fraud Examination
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Chapter 10 / Exercise 6
Fraud Examination
Albrecht/Albrecht
Expert Verified

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