course outline.doc - Indian Institute of Foreign Trade Delhi\/Kolkata Programme Name and Batch MBA(IB 2018-21 Course Managerial Communication Term I Core

course outline.doc - Indian Institute of Foreign Trade...

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Indian Institute of Foreign Trade, Delhi/Kolkata Programme Name and Batch: MBA(IB) 2018-21 Course: Managerial Communication Core / Elective: Core Course Co-ordinator: Dr. Ravi Shanker Email: [email protected] Term: I Credits: 3 Your wealth, your power, and your happiness improvewith your ability to communicate. -Robert Kiyosaki Course Introduction The course Managerial Communication will focus on explaining management communication concepts, dimensions and assist the participants in improving their oral and written communication skills.The main focus of this course is to help them to make a transition from being students of management to international managers. Therefore the course will teach them on how to present themselves as global managers, through a deliberate and judicious use of nonverbal communication, through competent handling of the spoken word, in the context of speeches, conversation, dialogue, group interaction for persuasive communication or negotiations, and through a personal adoption of work ethics and business etiquette. The learning will take place through an understanding and appreciation of the underlying principles of communication, case studies, role plays, self and group analysis and evaluation, and inputs from the instructor. Course Objectives To explain the concepts and dimensions of managerial communication. To guide the participants in improving their oral and writtencommunication skills. To introduce the participants with the concept of negotiations and explain its process.
To sensitize participants with their Presentation skills and guide them to improve. Programme Learning Goals covered through this Course LG 3 : Managing complex, uncertain business situations - Students will be equipped to manage business challenges in a competitive environment. - Be able to demonstrate a high proficiency of written communication in a business context LG 5 : Leadership & Team Management - Students will be able to sharpen their capability to lead and work in diverse teams. - Be able to effectively demonstrate their ability to work collaboratively with diverse team members to accomplish desired goals. LG 6: Effective Communication Skills - Be able to demonstrate a high proficiency of written communication in a business context. - Be able to demonstrate an understanding of cross cultural issues in Communication. Pedagogy The course will use cases and exercises. Some situations will be generated in the class so as to make the course more experiential. Major segments of the course will be dealt with through class activities. Wherever required, audio-visual aids will be used.
Linkages with Other Course s (optional- may relate direct/indirect linkages) Evaluation Component Class exercises, cases, and presentation* 40% Quizzes 20% End-term exam 40% Text Book / Reference Text Lehman, Dufrene and Sinha, Business Communication (New Delhi: Cengage Learning Pvt. Ltd), 2012.

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