Indian Institute of Foreign Trade, Delhi/KolkataProgramme Name and Batch: MBA(IB) 2018-21 Course: Managerial Communication Core / Elective: CoreCourse Co-ordinator:Dr. Ravi ShankerEmail: [email protected]Term: I Credits: 3Your wealth, your power, and your happiness improvewith your ability to communicate.-Robert KiyosakiCourse IntroductionThe course Managerial Communication will focus on explainingmanagement communication concepts, dimensions and assist theparticipants in improving their oral and written communication skills.Themain focus of this course is to help them to make a transition from beingstudents of management to international managers. Therefore the coursewill teach them on how to present themselves as global managers,through a deliberate and judicious use of nonverbal communication,through competent handling of the spoken word, in the context ofspeeches, conversation, dialogue, group interaction for persuasivecommunication or negotiations, and through a personal adoption of workethics and business etiquette. The learning will take place through an understanding and appreciation ofthe underlying principles of communication, case studies, role plays, selfand group analysis and evaluation, and inputs from the instructor.Course Objectives To explain the concepts and dimensions of managerial communication.To guide the participants in improving their oral and writtencommunicationskills.To introduce the participants with the concept of negotiations and explainits process.
To sensitize participants with their Presentation skills and guide them toimprove.Programme Learning Goals covered through this CourseLG 3: Managing complex, uncertain business situations-Students will be equipped to manage business challenges in acompetitive environment.-Be able to demonstrate a high proficiency of written communicationin a business contextLG 5: Leadership & Team Management-Students will be able to sharpen their capability to lead and work indiverse teams.-Be able to effectively demonstrate their ability to workcollaboratively with diverse team members to accomplish desiredgoals.LG 6: Effective Communication Skills-Be able to demonstrate a high proficiency of written communicationin a business context.-Be able to demonstrate an understanding of cross cultural issues inCommunication.Pedagogy The course will use cases and exercises. Some situations will be generated in the class so as to make the coursemore experiential.Major segments of the course will be dealt with through class activities.Wherever required, audio-visual aids will be used.
Linkages with Other Courses (optional- may relate direct/indirect linkages)Evaluation ComponentClass exercises, cases, and presentation*40%Quizzes20%End-term exam 40%Text Book / Reference TextLehman, Dufrene and Sinha, Business Communication(New Delhi: CengageLearning Pvt. Ltd), 2012.