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TECHNICAL COMMUNICATIONS COMM1050U Tutorial 003 & Tutorial 004 (IN-CLASS SECTIONS) CRN42752 Fridays 4:10pm-5:00pm CRN42753 Fridays 5:10pm-6:00pm
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TUTORIAL NUMBER ONE WELCOME !
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AGENDA Introduction s 01 01 Overview 02 02 Expectation s 03 03 Email Etiquette 04 04
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INTRODUCTIONS Your TA Huda Zaidi CONTACT: [email protected] Office Hours and Location Your Peers
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OVERVIEW Technical Communications What does it mean? What will you learn?
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EXPECTATIONS Collaborative Learning Professional Conduct Preparedness Communicatio n Attendance
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QUESTIONS?
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EMAIL ETIQUETTE
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COMMUNICATION Business Meetings Formal or informal? Workplace* Formal or informal? Friends Formal or informal? Parents and/or family Formal or informal?
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EMAIL AS PROFESSIONAL COMMUNICATION Purpose of email: Information Requests Clarification Conversation Others?? Effect of email First Impression Representation Functionality Negotiation
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EMAIL ETIQUETTE Characteristi c of a Business Email Effective Ineffective
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TONE OF EMAIL Demandin g Angry Accusatory Passive Inquisitive
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