BSBMGT517 Assessment 3 v17.1.docx - BSB50215 Diploma of...

This preview shows page 1 - 7 out of 23 pages.

The preview shows page 5 - 7 out of 23 pages.
BSB50215 Diploma of BusinessBSBMGT517 Manage Operational PlanBSBMGT517Assessment3Version: v17.0Page 1 of 23Developed by: Nortwest Pty LtdApproved by: AMIssued: August 2017Review: August 2018
Assessment 3: Monitor and Review Operational PerformanceBSBMGT517Assessment3Version: v17.0Page 2 of 23Developed by: Nortwest Pty LtdApproved by: AMIssued: August 2017Review: August 2018
Submission detailsCandidate’snameAssessor’s nameDateThe assessment task is due on the date specified by your assessor. Anyvariations to this arrangement must be approved in writing by yourassessor.Submit this document with any required evidence attached. Seespecifications below for details.BSBMGT517Assessment3Version: v17.0Page 3 of 23Developed by: Nortwest Pty LtdApproved by: AMIssued: August 2017Review: August 2018
Performance objectiveYou will demonstrate skills and knowledge required to monitor and reviewoperational performance.BSBMGT517Assessment3Version: v17.0Page 4 of 23Developed by: Nortwest Pty LtdApproved by: AMIssued: August 2017Review: August 2018
Assessment descriptionIn response to a simulated business scenario, and using work completed inAssessment Task 1, you will develop, monitor and review performancesystems, analyse performance, identify areas of underperformance, takeprompt remedial action and report on operational performance.In accordance with contingency planning developed in Assessment Task 1,you will take prompt action to address employee underperformance. In arole-play, you will coach the employee in accordance with performancemanagement systems.You will then prepare and present, in a second role-play, a managementreport describing the performance system, performance results andrecommendations for changes to operational plans. During the role-play,you will negotiate changes to operational plans and gain approval forrecommendations from the Operations General Manager (thefacilitator/assessor).BSBMGT517Assessment3Version: v17.0Page 5 of 23Developed by: Nortwest Pty LtdApproved by: AMIssued: August 2017Review: August 2018
Procedure1.Read the simulated BBQfun scenario information provided inAppendix 1 of this task and in the business documentation providedby your assessor (the same documentation provided in AssessmentTask 1).2.Prepare a plan for monitoring performance from the start ofimplementation to the end of the financial year. You may use theaction plan template (provided in Appendix 2) or create your ownplan. Ensure you include plans for monitoring and/or documenting:a.budgetary and financial performanceb.productivity performancec.employee performance in line with performance managementpolicyd.milestone achievement and performance against targetse.dates for monitoring activities in line with scenariof.resources for monitoringg.progress reporting at the end of each quarter to the OperationsGeneral Managerh.regular performance management of online staff and lodgementof records with the HR Manager.3.Identify areas of employee underperformance, determine possible

Upload your study docs or become a

Course Hero member to access this document

Upload your study docs or become a

Course Hero member to access this document

End of preview. Want to read all 23 pages?

Upload your study docs or become a

Course Hero member to access this document

Term
Summer
Professor
NoProfessor
Tags
Management, Marketing, Project Management, Customer relationship management, Nortwest Pty Ltd, Nortwest Pty

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture