Chapter 18 Managing Work Groups and TeamsTRUEFALSE1.Groups are the basis for much of the work that gets done, and they evolve both inside and outsidethe normal structural boundaries of the organization.(A) True(B) FalseAnswer : (A)2.Three basic kinds of groups are found in organizations⎯functional groups, informal or interestgroups, and task groups and teams.(A) True(B) FalseAnswer : (A)3.Informal groups in organizations are not very powerful so managers can ignore them.(A) True(B) FalseAnswer : (B)4.The Internet has served as a platform for the emergence of more and different kinds of informalor interest groups.(A) True(B) FalseAnswer : (A)5.The need to be a team player has decreased recently, so many organizations will actively resisthiring someone who wants to work with others.
6.Jerry became a board member of the Helene Cody Foundation because he strongly believes in themission of the organization, which is "to inspire youth to volunteer, to better their communities andthemselves." He joined because of instrumental benefits.(A) True(B) FalseAnswer : (B)7.Nikita is health conscious. She joined a local gym to work out and meet people who valued fitnesslike she does. She is joining because of group goals.8.John is a realtor. He joined the Lions Club to network and get listings. He joined for needsatisfaction.9.When the members enact the roles they have accepted, interaction occurs, and the efforts of thegroup are directed toward goal attainment, the group has reached the norming phase.(A) True(B) FalseAnswer : (B)10.The first two stages of role development are individual processes, as the group members letindividuals know what is expected of them.(A) True(B) FalseAnswer : (B)11.Joe has been put in charge of the advertising campaign for a high-sugar, ready-to-eat cereal. Heknows that one of the most effective ways to market such a product is to advertise on Saturdaymorning cartoon shows, but he feels that it is wrong to push high-sugar foods to young children. Joe
is suffering intrasender conflict.12.If your boss tells you to assume more responsibility and then complains when you do not clearyour decisions with him, you will experience person-role conflict.
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