Chapter 11.docx - 1. You have asked Gray Lewis to...

1. You have asked Gray Lewis to contribute to the user manual for the new system. He
suggested that you include a section of frequently asked questions (FAQs), which
you also could include in the online documentation. Prepare 10 FAQs and answers
for use in the printed user manual and context-sensitive Help screens.
 Question 1: What can be the main dissimilarity involving the other existing systems and
the new system?
 Question 2 : What will be included in the service?  Question 3: What will be the timings of the new system?  Question 4: What are the performances that will be used in the new system?