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Health Information TechnologyReeKa CopelandWalden University
Telemedicine:Recommendation for the Acquisition and Support of a Health Information System
Canon HospitalCanon Hospital is a 189-bed hospital in rural Texas. With two major medical centers 100 and 150 miles away, Canon is currently transferring over half of the ICU patients and virtually all patients presenting with stroke symptoms. As the CIO of Canon Hospital, I have been tasked to consider the possibility of establishing a telemedicine program here. With implementation of a telemedicine program, I must also consider the following phases: acquisition, implementation, and support of the telemedicine system.
ProblemsImplementing Telemedicine at Canon Hospital can address:Patient and family dissatisfactionProviding care for patients presenting with stroke symptomsLoss of revenueAccess AvailabilityQuality
OpportunitiesImplementing a telemedicine program at Canon Hospital can address:Improving patient and family satisfactionImproving patient healthImproving service offerings/access to careImproving health of the surrounding population
Legal ConcernsAlthough telehealth is expanding patient access and improving patient satisfaction and outcomes, there are legal and regulatory challenges facing this emerging component of healthcare delivery:1.Privacy, Security and Confidentiality2.Health Professional Licensure3.Coverage and Reimbursements4.Fraud and Abuse5.Online Prescribing
SWOT SummaryStrengthsIncreased access to careIncreased patient satisfactionIncreased population healthWeaknessTechnological implementationLimited diagnostic abilityBreakdown of patient/provider relationshipBreakdown of health provider relationshipQuality of health informationOpportunitiesIncrease patient loadIncrease revenue opportunitiesExpanded use of HITThreatsHIPPA violationsLicensuresReimbursementsFraud and abuseSecurity breaches
Evaluating VendorsIntegrating telehealth into the healthcare delivery model requires an investment in the right telehealth technology enhancements. Determining the right vendor should be based on the following:1.